Web Call Management

Telenomics has offered web call management (call accounting) since 1983 and web call management or accounting since 2001. Our systems are available on your server or ours. ODBC and charge back available, G/L Interface available. Any PBX or IP system producing CRD records. We prefer to Use IP Buffers. Typical users may have many sites buffered with FTP Transfer to central server for user reports and inquiries. We also do Cell Phones.

Since starting Telenomics in 1983, we’ve seen a lot of CAS Vendors come and go. Over time, certain things change. But with a quality vendor, change is defined as finding the best possibly solutions for their customers at any place in time. Everyone knows change is perpetual; the trick is to always plan and execute it. We’ve accomplished this.

Telenomics, over the years has sold and installed Mainframe Systems, Service Bureaus Systems, PC Systems and now, Best of All, Web Based CAS.

Telenomics initially developed Pware Web in 2000 as an ASP module for Hewlett Packard.

The Telenomics PC Call Accounting version we had in the field at customer sites served as the initial module for the new ASP web development. We quickly turned our ASP Web CAS into an
In-house WEB CAS and began replacing our own PC Systems at customer sites with Pware Web.

Telenomics Wins Bid at Ontario International Airport For Pware Web

Ontario International Airport (ONT) is located 35 miles east of downtown Los Angeles in the west end of San Bernardino County. Among the most dynamic of the nation's airports, Ontario International Airport has seen a 500% increase in airline passenger volume in the last 10 years. During the same period, air cargo shipments have increased an amazing 1700%. Currently, about 6 million passengers and 250 thousand tons of air cargo are handled annually.

Telenomics Pware Web won the bid to install a Web based Call Accounting System at the Ontario Airport. The bid was based around the ability to incorporate several Nortel PBX / Key Systems into a single DB, provide Security, Forced Account Codes and Telephone Directories to an Unlimited Number of Users over their internal Web System.

Telenomics is currently in the planning and management phases of the system implementation with the staff from Ontario. The first issue being addressed is utilizing Pware Web over their internal network with the ability to operate over redundant Windows Servers.

Pware Web 90210 at the City of Beverly Hills CA.

The City of Beverly Hills was used as “Oil Exploration Land” back in 1900.

The City's first streets: Rodeo, Canon, Crescent, Carmelita, Elevado and Lomitas were constructed in 1907. Will Rogers was the first “Honorary Mayor” and built the first City Hall in 1932. The Beverly illbillies invaded the city in the 1960’s, The Beverly Hills Cop in the 1980’s, Beverly Hills 90210 in the 1990’s, and Pware Web in the 2004.

Telenomics Pware was originally installed at the City of Beverly Hills CA. in 1987. In April of this year, we were able to replace ourselves with Pware Web, opening up the system to additional users and eliminating the requirement of printing mounds of paperwork every month while reducing system labor. This upgrade was planned for well in advance. It went off extremely smooth, working with both their IT and Telecom personnel. The staff we worked with at Beverly Hills are simply outstanding, from the Director of IT, to the purchasing people, DBA and Telecom. They have a very professional staff and we’re very pleased to be associated with them.